Privacy

Your information, handled with care.

This policy explains what personal information Vizuno collects through vizuno.com.au, why we collect it, and what you can ask us to do with it.

Last updated 12 November 2026

Who we are

Vizuno is an organic growth partner for Australian businesses. In this policy, "Vizuno", "we" and "us" mean the business that runs vizuno.com.au. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

  • When you contact us. If you use the contact form, email or call, we receive your name, email address, phone number if you give it, and whatever you choose to tell us about your business.
  • When you browse the site. We use Google Tag Manager, Google Analytics and Microsoft Clarity to understand how visitors use the site, such as which pages are viewed, how people arrive and how they move around a page. These tools use cookies and collect information like your approximate location, device and browser. They don't tell us who you are.
  • Server logs. Our hosting provider, Cloudflare, keeps standard technical logs such as IP addresses to keep the site secure and running.

How we use it

We use your information to reply to your enquiry, provide the services you ask for, and improve this website. We don't sell your personal information, and we don't add you to a mailing list unless you ask us to.

Who we share it with

We use a small number of trusted services to run the website and our email:

  • Web3Forms delivers contact form messages to our inbox.
  • Google provides analytics through Tag Manager and Analytics, and the maps on our contact and about pages. Maps load from Google when you scroll to them.
  • Meta (Facebook) measures visits from Facebook and Instagram through the Meta Pixel.
  • Microsoft Clarity shows us anonymised heatmaps and session recordings of how pages are used.
  • Ahrefs provides website analytics for search performance.
  • Cloudflare hosts the website.
  • Zoho hosts our email.

Some of these providers store data outside Australia, including in the United States. We only use them for the purposes in this policy. We won't otherwise share your information unless the law requires it.

Cookies

Analytics cookies help us see which pages are useful. You can block or delete cookies in your browser settings, and the site will still work. To opt out of Google Analytics on every site, use Google's opt-out browser add-on.

Keeping it safe

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep enquiries only as long as we need them for the reasons above, then delete them.

Access, correction and complaints

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@vizuno.com.au and we'll respond within 30 days.

If you're unhappy with how we've handled your information, tell us first and we'll try to put it right. If you're still not satisfied, you can contact the Office of the Australian Information Commissioner.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.